Return & Refund Policy

Last updated: [20 December 2025]

Thank you for shopping at HDA Plant Fertilizer. We value your trust and strive to provide high-quality plant nutrition products. Please read our Return & Refund Policy carefully before making a purchase.

Eligibility for Returns

Due to the nature of agricultural and fertilizer products, returns are accepted only under the following conditions:

The product is damaged, defective, or incorrect at the time of delivery
The issue is reported within [7 days] of receiving the product
The product is unused, unopened, and in its original packaging

Opened, used, or partially used fertilizers cannot be returned for safety and quality reasons.

Non-Returnable Items

The following items are not eligible for return or refund:

Opened or used fertilizers
Products damaged due to improper storage or misuse
Items purchased during clearance or promotional sales (unless damaged)
Products returned without original packaging and invoice

Damaged or Incorrect Products

If you receive a product that is damaged, leaking, expired, or incorrect, please contact us immediately.

To process your request, you must provide:

Order number
Clear photos or videos of the product and packaging
Description of the issue

Once verified, we will arrange a replacement or refund, depending on availability.

Return Process

Email us at [your email address] within [7 days] of delivery
Our support team will review your request
If approved, return instructions will be shared
Returned products must be shipped back in original condition

Return shipping costs may be borne by the customer unless the return is due to our error.

Refunds

Approved refunds will be processed within 7–10 business days
Refunds will be issued to the original payment method
Shipping charges are non-refundable, unless the product was damaged or incorrect

Order Cancellations

Orders can be canceled before dispatch only
Once the order is shipped, cancellation requests will not be accepted

To cancel an order, contact us immediately at [your email address].

Late or Missing Refunds

If you have not received a refund after the processing period:

Check with your bank or payment provider
Contact us for further assistance

Limitation of Liability

HDA Plant Fertilizer is not responsible for:

Crop damage caused by improper usage
Results that vary due to soil, climate, or application methods
Indirect or consequential losses

Always follow product usage instructions carefully.

Changes to This Policy

We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on this page.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Website: https://hdaplantfert.com
Email: contact@hdaplantfert.com